Active Listening

Listening isn’t just sitting there nodding while your boss speaks. If you actively listen, then you’ll notice subtle nuances, and be able to take part in conversations properly. Active listening helps you improve workplace communication, which has positive consequences for all. This short course explains how to apply this simple skill.

Who should take this course and why?

This course is for everyone who wants to improve their active listening skills in the workplace. It’ll help you understand what active listening is, why it’s so important, and explain how to effectively apply active listening skills.

iAM 00280 - Active Listening - Landing Page

By the end of this course you'll be able to:

  • Identify the core actions within active listening and when they should be used to improve your workplace communication

Accessibility

Everyone has the right to learn and learner need can vary demanding on environment or disabilities. This course comes with transcripts so people have text options for an media, subtitles for all videos and is screen reader friendly with alternative text.

We take a number of steps to ensure visuals and navigation is easy for your people. For more information on the steps we take for accessibility check out how we make out courses.

Our customers

Making workplace learning fun again

Missguided
Yeo
Dunelm
dpd
Dreams
Moonpig
Lotus
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Great-places
countrywide-1
Missguided
Yeo
Dunelm
dpd
Dreams
Moonpig
Lotus
lanes-1
Great-places
countrywide-1