Active Listening
Listening isn’t just sitting there nodding while your boss speaks. If you actively listen, then you’ll notice subtle nuances, and be able to take part in conversations properly. Active listening helps you improve workplace communication, which has positive consequences for all. This short course explains how to apply this simple skill.
Learning outcomes:
- Identify the core actions within active listening and when they should be used to improve your workplace communication
Peace of mind with testing
This course also has an assessment at the end which allows learners to test their understanding and helps businesses demonstrate a level of competence in the topic.
Accessibility
Everyone has the right to learn and learner need can vary depending on environment or disabilities. To support this diversity, we provide transcripts so people have text options for media, alongside subtitles for all videos.
Certified training
Our Collections are IOSH approved and CPD certified which gives you piece of mind knowing you're getting good quality content.
Want to see more?
Your business will likely face unique challenges, but our friendly team is happy to answer any questions you may have. We’re eager to show you any specific courses you’re interested in, or guide you through our off the shelf eLearning courses.