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iAM is an incredibly busy and stupendously creative environment. There’s always room for fun in amongst all the hard graft, though. We love having fun at work. Because, I mean, what’s the point otherwise, right? That doesn’t mean we don’t take our work seriously, though. Our brand is so important to us, and we think that shows in the quality of our work.
We don’t do hierarchy either. We’re all in this together and love to work collaboratively as a team. That way, everyone’s ideas get the space, time, and consideration they deserve, and the company and our customers benefit. So, everyone’s a winner!
Finally, we like to keep it simple. And that goes for everything we do. We don’t do complicated jargon or unintelligible ideas. Keeping learning and development simple is central to what we do. After all, learning can be tricky enough at times without making it more difficult than it needs to be.
This sales role is critical in helping us deliver our targets, working alongside and reporting to the Sales Manager, you will be tasked with:
Researching and identifying prospects; contacting them and driving the sale from start to finish (generating outbound sales opportunities)
Responding to inbound enquiries and following up with leads generated by various marketing programs
Qualifying leads, by identifying their needs and understanding their business, and ultimately closing the sale
Nurturing the customer through a consultative sales process - you will fully understand our product and be able to pitch and run virtual demos
Engaging with existing customers, proactively helping them achieve their goals using our product; securing renewals/upsell opportunities
Updating and maintaining CRM accurately with every interaction
Responding to emails and calls from existing customers to provide admin and technical support (directing to the right resource)
Maintaining our customer journey and supporting the launch of new customers e.g. customer welcome pack, onboarding and Company introduction
Managing the general contact email inbox and meeting SLA’s for response
To source and create leads, as a fully integrated member of our wonderful sales team. Utilising LinkedIn, email campaigns, existing networks and attendee lists you will help us to cultivate and arrange meetings, supporting the sales function.
We’re a rapidly growing business with huge ambitions to be disruptive in the eLearning and Compliance management space. Based in a great office located in Chester City Centre, we are building an impressive team of creative, ambitious and motivated people to help us achieve our goals.
Researching and identifying prospects; contacting them and driving the sale
Qualifying leads, by identifying their needs and understanding their business.
Updating and maintaining CRM accurately with every interaction.
Creating social media posts to generate interest and interaction.
Booking meetings in for the Sales Team
Sharing collateral with prospects to support the prospect nurturing journey
Driving outbound calls and holding initial meetings to outline the product (including questioning prospects to gain valuable insight)
Following up on marketing campaigns to identify sales opportunities
Following up on cold leads to generate new interest in the updated product
Support the sales and marketing teams with data management