It’s not nice thinking about being the target of aggression and violence at work. But if you work in a profession where emotions may already be running high, then knowing what to do when things boil over is vital. Sadly, violence and aggression could happen in any workplace. So, it’s important that all workers, regardless of their profession or position, know how to spot when a situation might be getting out of control and how to handle it effectively to keep everyone safe.
This course also has an assessment at the end which allows learners to test their understanding and helps businesses demonstrate a level of competence in the topic.
With a bank of questions learners will get randomised assessments which means if people do fail the assessment, they aren't faced with the same quiz again; after all you want to test learners knowledge and not their ability to remember the right button to press second time around.
Everyone has the right to learn and learner need can vary demanding on environment or disabilities. This course comes with transcripts so people have text options for an media, subtitles for all videos and is screen reader friendly with alternative text.
We take a number of steps to ensure visuals and navigation is easy for your people. For more information on the steps we take for accessibility check out how we make our courses.
