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Being A Leader, Not a Counsellor

Leaders and managers sometimes have to give extra support to their team. But that doesn’t mean they should become counsellors. In this course you’ll learn the difference between coaching and counselling. You’ll also learn steps to avoid promoting a counselling relationship with your team.

We want to make a difference

What you will learn

This course will help you recognise the difference between coaching and counselling to create a clear boundary in your leadership role. It’ll also show you the key steps you can take to avoid becoming a counsellor to your team.

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About this course

When times are tough, we all need someone to talk to. Whether that’s a family member, friend, or partner. As a leader, you want to be supportive, too. But what happens when supportive coaching tips over into counselling?

Good leaders know how to maintain balance. Your team should be able to come to you with worries and problems. But you should also feel confident setting professional boundaries. It’s a tricky balance to get right, but it is possible. This course will teach you how.

Engaging the learner

It’s not always easy being in charge. You need to lead, but also show empathy. This can cause confusion and sometimes leaders slip into a counselling role. We wanted to address this specific issue. That’s why we created this quick course filled with practical and straightforward tips. We use fun animation and non-nonsense knowledge to help learners tackle this tricky issue. We’ve also created an infographic that learners can refer to when they want to refresh their knowledge.

Accessibility

Accessibility

Everyone has the right to learn and learner need can vary demanding on environment or disabilities. This course comes with transcripts so people have text options for an media, subtitles for all videos and is screen reader friendly with alternative text.

We take a number of steps to ensure visuals and navigation is easy for your people. For more information on the steps we take for accessibility check out how we make out courses.

Our customers

We value every conversation to understand our customers needs

Missguided
Yeo
Dunelm
dpd
Dreams
Moonpig
Lotus
lanes-1
Great-places
countrywide-1
Missguided
Yeo
Dunelm
dpd
Dreams
Moonpig
Lotus
lanes-1
Great-places
countrywide-1