Conflict Management
‘If I find out who’s been stealing my yoghurts, there will be SEVERE repercussions!’ ‘Don’t look at me, I’m lactose-intolerant.’ Ah, the office. A shared fridge is a breeding ground for passive-aggressive notes, it seems. The thing is, a modern office often contains a mix of big personalities and cultures. Whilst diversity is a brilliant thing, hiring people from all walks of life can lead to some conflicts in the workplace if those cultures collide. With this guidance, you can take control of your office to help mitigate any conflicts and help prevent them in future.
Learning outcomes:
- Explain how to handle conflict at work
- Recognise the importance of accommodating different personality types
- Identify how to prevent conflicts from occurring
Peace of mind with testing
This course also has an assessment at the end which allows learners to test their understanding and helps businesses demonstrate a level of competence in the topic.
Accessibility
Everyone has the right to learn and learner need can vary depending on environment or disabilities. To support this diversity, we provide transcripts so people have text options for media, alongside subtitles for all videos.
Certified training
Our Collections are IOSH approved and CPD certified which gives you piece of mind knowing you're getting good quality content.
Want to see more?
Your business will likely face unique challenges, but our friendly team is happy to answer any questions you may have. We’re eager to show you any specific courses you’re interested in, or guide you through our off the shelf eLearning courses.