Customer Service

Stay safe and compliant when working with food

Business is all about making money from your customers, right? When it comes to customer service, you’ve got to meet their expectations and satisfy their needs, before, during and after the sale. If you do that, they’ll likely keep coming back for more. That’s where our fantastic customer service collection comes in.

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A growing collection

Explore 10+ key courses, covering customer empathy to clear communication. Our content will help all sales staff improve their skills, understand the customer better and develop themselves in the process.

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CPD certified learning

This collection of courses is fully certified by the CPD Certification Service – so you can be assured that the content is both accurate and useful.

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Learn in minutes, not hours!

Quick and engaging courses that can be taken in just 5-15 minutes, enabling rapid upskilling and improving learner retention. Plus, learn from anywhere, on any device!

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Keep learners engaged

The courses use captivating storytelling, animation, and interactivity, so learners are more likely to retain information and convert that into practical change.

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A glimpse at some of the courses

Our courses cover topics such as customer persuasion and empathy, the use of positive language, the art of patience and taking responsibility. You’ll also learn how to handle complaints, have tough conversations and much more.

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The Entertainer logo
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Mountain Warehouse logo logo
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Yeo Valley
Skills Council of Canada
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Clermont Hotel Group logo

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Want to see more?

Your business will likely face unique challenges, but our friendly team is happy to answer any questions you may have. We’re eager to show you any specific courses you’re interested in, or guide you through our off the shelf eLearning courses.