Leadership and People Management
Supporting Your Team: Difficult Life Events
We all have to deal with difficult life events on occasion. If you find out someone on your team is having problems outside of work, you might need to provide extra support. Using skills like active listening and showing empathy can help, as well as seeking out extra support and resources where necessary. Although you can’t solve everything, this course will show you how supporting team members in the workplace is a crucial thing to do.
Learning outcomes:
- Recognise the signs of team members experiencing difficult life events, to identify when they may need support
- Explain active listening and empathy skills to support affected team members, so you can better support them
- Describe strategies to offer appropriate workplace support and resources, to enable team members to receive appropriate, comprehensive support
Peace of mind with testing
This course also has an assessment at the end which allows learners to test their understanding and helps businesses demonstrate a level of competence in the topic.
Accessibility
Everyone has the right to learn and learner need can vary depending on environment or disabilities. To support this diversity, we provide transcripts so people have text options for media, alongside subtitles for all videos.
Want to see more?
Your business will likely face unique challenges, but our friendly team is happy to answer any questions you may have. We’re eager to show you any specific courses you’re interested in, or guide you through our off the shelf eLearning courses.