Leadership and People Management

Recognising a ‘Skill Vs. Will’ Performance Issue

Everyone will run into a performance issue at some point in their professional careers. Either they don’t have the necessary skill or are not motivated to keep going. Sometimes it can even be both! If productivity has slipped, there may be a performance management issue to be dealt with. This course has been designed to help you recognise what the issue may be and deal with it in an appropriate way.

Learning outcomes:
  • Identify whether a performance issue is due to a skills gap or a lack of will so the correct actions can be taken
  • Use the ‘Skill/Will’ matrix to identify the best management approach so employees are suitably assisted
  • Take appropriate steps to rectify an employee’s skill or will gap so they remain focused and productive
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This course contains vital performance management techniques that will help you identify the reason for the issue, introduce you to the ‘Skill/Will’ matrix, and help you recognise the steps you need to take to assist your employees properly.
This people management course is suitable for those in a leadership or management position in a business of any size.
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Why choose iAM Learning

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This course also has an assessment at the end which allows learners to test their understanding and helps businesses demonstrate a level of competence in the topic.

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Our Collections are IOSH approved and CPD certified which gives you piece of mind knowing you're getting good quality content.

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Your business will likely face unique challenges, but our friendly team is happy to answer any questions you may have. We’re eager to show you any specific courses you’re interested in, or guide you through our off the shelf eLearning courses.

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