Our busy bees are working away making this collection.
We add new collections & courses every week and are on track to having 250+ eLearning courses ready for you and your people.
Check out below to see when future courses will be released. Although we have a plan we listen to our customers. So if there's a course you really want earlier we're happy to explore making this sooner so you get the training you need for your business.
Business is all about making money from your customers, right? When it comes to customer service, you’ve got to meet their expectations and satisfy their needs, before, during and after the sale. If you do that, they’ll likely keep coming back for more. That’s where this our fantastic customer service collection comes in. Our content will help all sales staff improve their skills, understand the customer better and develop themselves in the process. Our engaging, accessible, bite-sized courses will make your customers happy and make learners level up.
Customer Empathy (2021 Q4)
The Use of Positive Language (2021 Q4)
Clear Communication (2021 Q4)
Taking Responsibility (2021 Q4)
The Art of Patience (2021 Q4)
Handling Complaints (2021 Q4)
Ability to Admit you Don't Have all the Answers (2021 Q4)
Having Tough Conversations (2021 Q4)
Controlling the Conversation (2021 Q4)
Customer Persuasion (2021 Q4)