Behavioural Change (soft skills)
Embrace Conflict
Sometimes in life, it can feel like conflict is everywhere. Like you’d rather just buzz off than have to deal with it. But did you know that conflict can be good for you? Learning to embrace conflict can be difficult, but doing it in a positive way can help you engage with others and strengthen relationships. This conflict resolution training will show you how.
Learning outcomes:
- Recognise why dysfunctional conflicts arise
- Identify the positives of productive conflict
- Adopt productive-conflict practices
This workplace training course will show you how to identify when dysfunctional conflicts arise, explain the positives of productive conflict, and help you use productive-conflict tools in your working life.
Conflict resolution is critical, so embracing conflict in a positive way can be useful for everyone. Adopting conflict resolution strategies will help to bring harmony in your workplace.
Peace of mind with testing
This course also has an assessment at the end which allows learners to test their understanding and helps businesses demonstrate a level of competence in the topic.
Accessibility
Everyone has the right to learn and learner need can vary depending on environment or disabilities. To support this diversity, we provide transcripts so people have text options for media, alongside subtitles for all videos.
Want to see more?
Your business will likely face unique challenges, but our friendly team is happy to answer any questions you may have. We’re eager to show you any specific courses you’re interested in, or guide you through our off the shelf eLearning courses.