Emotional Intelligence

Shed a tear at the beginning of Up? Totally normal, it’s harrowing. But if you’re still bawling by the time the house is floating across South America, it’s fair to say you might not be in complete control of your emotions.

That’s okay. It happens. But it can put you at a disadvantage when it comes to your working life. Emotional intelligence is the ability to understand, use, and manage your emotions in positive ways which lead to, well, positive effects. Like more effective communication, for example. Or the ability to empathise, defuse conflicts, overcome challenges and relieve stress. That’s where this course will help. We’re going to take a look at exactly how you can use your EI to take control of your emotions.

We’ve all been put in positions where we’ve got angry without just cause. We just get caught up in the heat of the moment and act without thinking. For many people it’s things like sporting events, so we chose to theme this course around those little moments that we all know so well. This makes the course relatable, and helps the learning sink in.

Inside the course, you’ll find our trademark smooth animation, delivering key learning with a conversational style. There are also interactive elements, including a click and tell exercise in a section that describes how using emotional intelligence can make you a more effective leader. This interaction puts you in control, letting you learn at your own pace and helps reinforce the learning. In the blended learning section, you’ll find a set of takeaway tasks to help you reflect, as well as challenging you to actively improve yourself.