This course will help you identify opportunities to create and build relationships with your customers from the get-go. It’ll also show you how to incentivise customers to make a purchase, and offer guidance on how you can secure commitment and maintain relationships long term.
Engaging the learner
As we felt there were strong similarities between running a marathon and closing a sale, we used this theme throughout the course. Both require persistence and the determination to keep going and reach the finish line. Yet the course also features a relatable salesperson character who’s eager to improve their relationship-building skills. Learners are able to follow the character’s journey and put themselves in their shoes (okay, trainers).
Using a combination of top-quality video animations and interactive sections such as multiple-choice questions, image maps, and step-by-step guides, learners can test themselves to help retain information. They’ll be able to put into practice everything they’ve learned and apply it to real-world scenarios.
