Managing Grievances

We might dream of working in friendly, harmonious workplaces where everyone smiles all the time. In reality, employees can become unhappy, and grievances do occur. These may range from dissatisfaction about workload and pay, to experiencing bullying. Fortunately, there are effective ways to manage grievances at work. This course will show you how.

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Who should take this course?

This workplace training course is most suitable for anyone who manages people, including employers and HR professionals.

00149 - iAM - Managing Grievances - Landing Page

By the end of this course you'll be able to

Implementing an efficient grievance process means that you can provide a safe environment in which employees feel they can raise concerns without fear of reprisal or dismissal. This online training course will show you the importance of managing grievances and provide tips on how you can do just that.

Utilise your knowledge of the various types of grievances to improve procedures
Maintain a professional approach when handling employee grievances
Apply best practices when managing all grievance procedures

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Accessibility

Everyone has the right to learn and learner need can vary demanding on environment or disabilities. This course comes with transcripts so people have text options for an media, subtitles for all videos and is screen reader friendly with alternative text.

We take a number of steps to ensure visuals and navigation is easy for your people. For more information on the steps we take for accessibility check out how we make our courses.

Our customers

Making workplace learning fun

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You’ll have your own questions and challenges in your business, so we’d love to show you more and answer any questions. We’re excited to show you specific courses you’re interested in, or run you through more of our off the shelf eLearning courses.

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