Human Resources
Managing Grievances
We might dream of working in friendly, harmonious workplaces where everyone smiles all the time. In reality, employees can become unhappy, and grievances do occur. These may range from dissatisfaction about workload and pay, to experiencing bullying. Fortunately, there are effective ways to manage grievances at work. This course will show you how.
Learning outcomes:
- Utilise your knowledge of the various types of grievances to improve procedures
- Maintain a professional approach when handling employee grievances
- Apply best practices when managing all grievance procedures
Implementing an efficient grievance process means that you can provide a safe environment in which employees feel they can raise concerns without fear of reprisal or dismissal. This online training course will show you the importance of managing grievances and provide tips on how you can do just that.
This workplace training course is most suitable for anyone who manages people, including employers and HR professionals.
Peace of mind with testing
This course also has an assessment at the end which allows learners to test their understanding and helps businesses demonstrate a level of competence in the topic.
Accessibility
Everyone has the right to learn and learner need can vary depending on environment or disabilities. To support this diversity, we provide transcripts so people have text options for media, alongside subtitles for all videos.
Want to see more?
Your business will likely face unique challenges, but our friendly team is happy to answer any questions you may have. We’re eager to show you any specific courses you’re interested in, or guide you through our off the shelf eLearning courses.