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Tom Moore
About:

One half of the Tom duo, Tom 1 is our Chief Operations Officer. Tom set up all the systems, so got to the naming first and so beat Tom 2 to the numbering system. Tom has worked on £750m of transformation and was lucky enough to learn from the best at Harvard. Sometimes called the Godfather, he's in charge of all operations and processes for iAM.

Superpower

Having the number one after his name, rather than 2!

Tom Moore (Tom 1)

Chief Operating Officer

Tom2
About:

The other (better😍) half of the Tom duo, Tom 2 is our Chief Design Officer or flouncy diva creative director as the wider team affectionately know him. Jeep-loving-check-shirt-wearing-fruity-tea-hater. Ex-Dreamworks, Cartoon Network and Hasbro to name drop, T2 is the director/producer of the iAM brand & content library, marketing activities and bespoke client assignments. Oh and he whips his beloved creative team into shape. Not whips, erm… motivates 😂.

Superpower

Queen ‘creative type’ Diva

Tom Gagen (Tom 2)

Creative Director

Phil
About:

With many years’ experience creating and building content, Phill ‘the Pirate’ brings many fresh ideas and much more to the team. Phill has a background in helping businesses through large L&D transformation and change projects, but he’s just as adept at introducing digital learning to businesses from scratch. He has a secret armoury of Adobe CC and graphic design skills that continue to impress Tom2.

When he’s not sailing the seven seas, you’ll find him overseeing the development of our content and products.

Superpower

Taking annual leave and looking like a rubbish pirate, apparently.

Phill Lord-David

Head of Learning and User Experience

Clare Sheptsone
About:

Just like the Terminator, Clare’s mind functions like a finely tuned supercomputer, seeking out and destroying problems with ruthless efficiency. Yes, Clare is our Creative Project Manager. She organises our scriptwriters, artists, and animators with the precision of a steely, heartless automaton. For Clare, a great Friday night is one spent alone with a bottle of wine and a spreadsheet, bringing order to the chaos and a plan to the workflow. But if you mess with the filters on that spreadsheet it’s, “Hasta La Vista, Baby.”

Superpower

Creative problem solver extraordinaire and organiser to Tom2

 

Clare Shepstone

Project Manager

Gemma
About:

Gemma is our only L&D manager and so (by default), the best. As a previous Head of Operations in Cyber Security, with a real passion for workplace culture, her brain is a melting pot of solving business problems, effective performance management and learner-centric initiatives. When she’s not geeking out with customers, you will find her growing tomatoes, catching her knees and elbows on stationary objects and watching admittedly terrible television.

Superpower

Being a fun sponge by interrupting the creative team’s idea sessions to impose metrics, ROI and evaluation models.

 

Gemma Glover

L&D Manager

Tom McDowall
About:

A self-proclaimed learning geek, Tom3 is our Senior Instructional Designer. His passion within L&D is evidence-informed learning design so, when not designing learning content, he's either reading about it, writing about it or talking to someone about it!
Otherwise, you can find Tom on his allotment, in the workshop or reading a good book; because he was born ready for retirement, wingback armchair and slippers included!

Superpower

The world’s least coherent set of skills

Tom McDowall (Tom 3)

Senior Instructional Designer

Jake
About:

Jake is our creative manager and an ex-teacher with the scars to prove it. In fact, he’s ex a lot of things, including musician and voiceover artist. Once the voice of Father Christmas for several well-known, high-street stores, now he writes and reviews for iAM and, just like the (SPOILER ALERT) fictional, bearded chimney-pot dweller, he always delivers on time. Drawing on over 20 years' experience as a professional script and screenplay writer for some of the biggest brands in the UK, Jake lovingly crafts and polishes iAM courses until they shine like diamonds.

Superpower

Growing old disgracefully.

Jake Barnell

Creative Manager

Dani Maguire
About:

A wizard with words, (formerly) with the hair to match, Dani is our head writer and an iAM original. A former bank worker, he swapped his calculator for a keyboard to let his creative side shine. With plenty of experience as a copywriter and content producer for magazines and websites, Dani thrives when he’s behind a keyboard.

Superpower

Metal DJ extraordinaire!

Dani Maguire

Senior Script Writer

Hanna
About:

Hanna is our wizard of animation. A rigging mentalist, DUIK, Rubber Hose crazy horse. Known for her interest in paranormal phenomena and post-production. A strange combo but not as strange as her live role play forest action. Oh and she really digs mountains and exploring the sea. Hanna has worked her way from junior animator to our go to in-house animator guru. A true master of her craft. Relentless in her efforts, she keeps the animation side of the biz ticking over. Also Interested in world domination and cats.

Superpower

Swan slayer

Hanna Sikorska

Animator

Oliver
About:

The top dawg design and storyboard artist at iAM. Oliver enjoys fancy footwear (62 pairs and counting) and spending his time getting lost in the Welsh mountains. Oh, and he‘s also pretty pretty good with Adobe Creative Suite. Oliver has 20 years of experience on the design and storyboarding scene. A true traditionalist when it comes to planning our art using an actual pencil and paper. Oh yeah, he also is the North-Walian-Gangster-Rhyl-Massive. Not like the GLC, that would be hideous.

Superpower

Jellyfish

Oliver Smith

Storyboard Artist

Sam
About:

Leader of the Sales Squad. Sam has a previous background in hospitality recruitment and customer-facing roles. Sam works with clients end-to-end through the sales process, from first contact to contract negotiation. Sam has a special interest in diversity and inclusion through her MRes degree in Gender Studies.

Superpower

Morning Person Energy

Sam Sutton

Senior Learning Consultant

Raj
About:

Raj is as enthusiastic and hard working as they come. Working in customer facing roles for 7 years, including fundraising for Shelter and working within Santander’s business banking team. He now finds himself being iAM’s shining star with his witty banter and great people skills and will stop at nothing until iAM is the supreme world leader….errrm I mean until his clients are happy.

Superpower

Nerf Gun ‘Quick Draw Champion’

Raj Shergill

Learning Consultant

Mollie
About:

Ask anyone who their favourite member of the sales squad is, and they’ll surely reply “Mollie”. Quick-witted, determined and driven, Mollie smashed her degree and put her skills to the test in the learning industry. When she’s not using her bubbly personality to bring those sales home while giving the best iAM experience possible, she’s busy indulging her other passion; saving the planet, one LinkedIn climate change post at a time. The world’s leaders will be shaking in their boots, cos here comes Mollie!

Superpower

Organised Chaos = My Desk

Mollie Jenks

Learning Consultant

Lea
About:

Though being the youngest of the iAM team means that Léa doesn’t understand 99% of Tom 2’s dated cultural references; (who is the Hoff anyway?) what she lacks in knowledge of pop culture, she makes up for with her excellent customer service. Léa delights our customers across both brands with after sales support and customer service. And she does this with unparalleled efficiency. If you have any questions or problems (we hope not!), Léa will sort you out pronto.

Superpower

Making some of the best flourless chocolate chip cookies you’ve ever eaten

Léa Dorgeat

Customer Service Representative

Ollie
About:

Ollie is our resident Steven Seagal look alike. He really does look like him though. Ollie is our long-haired creative artworker and design admin. Disseminating, dissecting and populating our filing system with ninja-like accuracy. Just don’t annoy him or he will burst out of a giant cake, on a warship, and attack you with his chef’s knife. No, anyone? Come oooon, it’s from Under Siege.

Superpower

Looking like Steven Seagal

Olli Horder

Project Office Assistant

Tom Moore
About:

One half of the Tom duo, Tom 1 is our Chief Operations Officer. Tom set up all the systems, so got to the naming first and so beat Tom 2 to the numbering system. Tom has worked on £750m of transformation and was lucky enough to learn from the best at Harvard. Sometimes called the Godfather, he's in charge of all operations and processes for iAM.

Superpower

Having the number one after his name, rather than 2!

Tom Moore (Tom 1)

Chief Operating Officer

Tom2
About:

The other (better😍) half of the Tom duo, Tom 2 is our Chief Design Officer or flouncy diva creative director as the wider team affectionately know him. Jeep-loving-check-shirt-wearing-fruity-tea-hater. Ex-Dreamworks, Cartoon Network and Hasbro to name drop, T2 is the director/producer of the iAM brand & content library, marketing activities and bespoke client assignments. Oh and he whips his beloved creative team into shape. Not whips, erm… motivates 😂.

Superpower

Queen ‘creative type’ Diva

Tom Gagen (Tom 2)

Creative Director

Phil
About:

With many years’ experience creating and building content, Phill ‘the Pirate’ brings many fresh ideas and much more to the team. Phill has a background in helping businesses through large L&D transformation and change projects, but he’s just as adept at introducing digital learning to businesses from scratch. He has a secret armoury of Adobe CC and graphic design skills that continue to impress Tom2.

When he’s not sailing the seven seas, you’ll find him overseeing the development of our content and products.

Superpower

Taking annual leave and looking like a rubbish pirate, apparently.

Phill Lord-David

Head of Learning and User Experience

Clare Sheptsone
About:

Just like the Terminator, Clare’s mind functions like a finely tuned supercomputer, seeking out and destroying problems with ruthless efficiency. Yes, Clare is our Creative Project Manager. She organises our scriptwriters, artists, and animators with the precision of a steely, heartless automaton. For Clare, a great Friday night is one spent alone with a bottle of wine and a spreadsheet, bringing order to the chaos and a plan to the workflow. But if you mess with the filters on that spreadsheet it’s, “Hasta La Vista, Baby.”

Superpower

Creative problem solver extraordinaire and organiser to Tom2

 

Clare Shepstone

Project Manager

Gemma
About:

Gemma is our only L&D manager and so (by default), the best. As a previous Head of Operations in Cyber Security, with a real passion for workplace culture, her brain is a melting pot of solving business problems, effective performance management and learner-centric initiatives. When she’s not geeking out with customers, you will find her growing tomatoes, catching her knees and elbows on stationary objects and watching admittedly terrible television.

Superpower

Being a fun sponge by interrupting the creative team’s idea sessions to impose metrics, ROI and evaluation models.

 

Gemma Glover

L&D Manager

Tom McDowall
About:

A self-proclaimed learning geek, Tom3 is our Senior Instructional Designer. His passion within L&D is evidence-informed learning design so, when not designing learning content, he's either reading about it, writing about it or talking to someone about it!
Otherwise, you can find Tom on his allotment, in the workshop or reading a good book; because he was born ready for retirement, wingback armchair and slippers included!

Superpower

The world’s least coherent set of skills

Tom McDowall (Tom 3)

Senior Instructional Designer

Jake
About:

Jake is our creative manager and an ex-teacher with the scars to prove it. In fact, he’s ex a lot of things, including musician and voiceover artist. Once the voice of Father Christmas for several well-known, high-street stores, now he writes and reviews for iAM and, just like the (SPOILER ALERT) fictional, bearded chimney-pot dweller, he always delivers on time. Drawing on over 20 years' experience as a professional script and screenplay writer for some of the biggest brands in the UK, Jake lovingly crafts and polishes iAM courses until they shine like diamonds.

Superpower

Growing old disgracefully.

Jake Barnell

Creative Manager

Dani Maguire
About:

A wizard with words, (formerly) with the hair to match, Dani is our head writer and an iAM original. A former bank worker, he swapped his calculator for a keyboard to let his creative side shine. With plenty of experience as a copywriter and content producer for magazines and websites, Dani thrives when he’s behind a keyboard.

Superpower

Metal DJ extraordinaire!

Dani Maguire

Senior Script Writer

Hanna
About:

Hanna is our wizard of animation. A rigging mentalist, DUIK, Rubber Hose crazy horse. Known for her interest in paranormal phenomena and post-production. A strange combo but not as strange as her live role play forest action. Oh and she really digs mountains and exploring the sea. Hanna has worked her way from junior animator to our go to in-house animator guru. A true master of her craft. Relentless in her efforts, she keeps the animation side of the biz ticking over. Also Interested in world domination and cats.

Superpower

Swan slayer

Hanna Sikorska

Animator

Oliver
About:

The top dawg design and storyboard artist at iAM. Oliver enjoys fancy footwear (62 pairs and counting) and spending his time getting lost in the Welsh mountains. Oh, and he‘s also pretty pretty good with Adobe Creative Suite. Oliver has 20 years of experience on the design and storyboarding scene. A true traditionalist when it comes to planning our art using an actual pencil and paper. Oh yeah, he also is the North-Walian-Gangster-Rhyl-Massive. Not like the GLC, that would be hideous.

Superpower

Jellyfish

Oliver Smith

Storyboard Artist

Sam
About:

Leader of the Sales Squad. Sam has a previous background in hospitality recruitment and customer-facing roles. Sam works with clients end-to-end through the sales process, from first contact to contract negotiation. Sam has a special interest in diversity and inclusion through her MRes degree in Gender Studies.

Superpower

Morning Person Energy

Sam Sutton

Senior Learning Consultant

Raj
About:

Raj is as enthusiastic and hard working as they come. Working in customer facing roles for 7 years, including fundraising for Shelter and working within Santander’s business banking team. He now finds himself being iAM’s shining star with his witty banter and great people skills and will stop at nothing until iAM is the supreme world leader….errrm I mean until his clients are happy.

Superpower

Nerf Gun ‘Quick Draw Champion’

Raj Shergill

Learning Consultant

Mollie
About:

Ask anyone who their favourite member of the sales squad is, and they’ll surely reply “Mollie”. Quick-witted, determined and driven, Mollie smashed her degree and put her skills to the test in the learning industry. When she’s not using her bubbly personality to bring those sales home while giving the best iAM experience possible, she’s busy indulging her other passion; saving the planet, one LinkedIn climate change post at a time. The world’s leaders will be shaking in their boots, cos here comes Mollie!

Superpower

Organised Chaos = My Desk

Mollie Jenks

Learning Consultant

Lea
About:

Though being the youngest of the iAM team means that Léa doesn’t understand 99% of Tom 2’s dated cultural references; (who is the Hoff anyway?) what she lacks in knowledge of pop culture, she makes up for with her excellent customer service. Léa delights our customers across both brands with after sales support and customer service. And she does this with unparalleled efficiency. If you have any questions or problems (we hope not!), Léa will sort you out pronto.

Superpower

Making some of the best flourless chocolate chip cookies you’ve ever eaten

Léa Dorgeat

Customer Service Representative

Ollie
About:

Ollie is our resident Steven Seagal look alike. He really does look like him though. Ollie is our long-haired creative artworker and design admin. Disseminating, dissecting and populating our filing system with ninja-like accuracy. Just don’t annoy him or he will burst out of a giant cake, on a warship, and attack you with his chef’s knife. No, anyone? Come oooon, it’s from Under Siege.

Superpower

Looking like Steven Seagal

Olli Horder

Project Office Assistant

Our customers

We value every conversation to understand our customers needs

Missguided
Yeo Valley Organic
Dunelm
Chester Zoo
dpd
Dreams
Moonpig
Lotus
Missguided
Yeo Valley Organic
Dunelm
Chester Zoo
dpd
Dreams
Moonpig
Lotus