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Has your company’s productivity slipped, or even nose-dived? It could be you’ve got a performance issue to deal with. Once you’ve recognised the problem, you’ll need to figure out whether it’s because of a skills gap or if your employees just don’t have the will to get the job done.
This course will help you identify the reason for the issue, introduce you to the ‘Skill/Will’ matrix, and help you recognise the steps you need to take to assist your employees properly.
Everyone will run into a performance issue at some point in their professional careers. Either they don’t have the necessary skill or are not motivated to keep going. Sometimes it can even be both!
Suitable for anyone in leadership or management positions, this course will explain the best approach to deal with employees with skill and/or will gaps, so your staff’s productivity and performance don’t slip.
Everyone has the right to learn and learner need can vary demanding on environment or disabilities. This course comes with transcripts so people have text options for an media, subtitles for all videos and is screen reader friendly with alternative text.
We take a number of steps to ensure visuals and navigation is easy for your people. For more information on the steps we take for accessibility check out how we make out courses.