Sales Skills
Selling in a Digital World
Technology has completely transformed our quality of life. Getting shopping ordered, delivered, and paid for without having to leave the house is great for customers. But as a salesperson, you can face challenges. Thankfully, there are lots of benefits, too. This course explores both to help you boost sales and avoid issues.
Learning outcomes:
- Build trust with your customers as an online seller
- Use digital tools and analysis to your advantage
- Offer exceptional customer service online
Digital marketing and e-commerce, when used well, can make it easier and cheaper to increase those sales. You can even reach a wider network of consumers without the limitations and costs of a stationary, physical store. This course will help you gain the knowledge and techniques you need to succeed in the digital space.
If you work in sales, or you’re a business owner who wants to make the most of digital marketing and e-commerce, then this course is for you.
Peace of mind with testing
This course also has an assessment at the end which allows learners to test their understanding and helps businesses demonstrate a level of competence in the topic.
Accessibility
Everyone has the right to learn and learner need can vary depending on environment or disabilities. To support this diversity, we provide transcripts so people have text options for media, alongside subtitles for all videos.
Want to see more?
Your business will likely face unique challenges, but our friendly team is happy to answer any questions you may have. We’re eager to show you any specific courses you’re interested in, or guide you through our off the shelf eLearning courses.