- Content library
- About Us
- Contact us
- LMS log in
- Get started
Oh no. You’ve ordered something online (it’s just so easy!) and that less-than-reputable company has let you down. Surprise, surprise. Your emails and requests for refunds are going unanswered. What do you do? This course explains your rights, and how you can get your money back before you tear your hair out in frustration.
You’ll find out what your rights are as a consumer & what the relevant protecting laws are, including Section 75 of the consumer credit act. It also explains what to do with cancelled purchases and the ‘cooling-off’ period.
Everyone has the right to learn and learner need can vary demanding on environment or disabilities. This course comes with transcripts so people have text options for an media, subtitles for all videos and is screen reader friendly with alternative text.
We take a number of steps to ensure visuals and navigation is easy for your people. For more information on the steps we take for accessibility check out how we make our courses.